Henn na Hotel Tokyo Ginza | Official Website

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Introducing Henn na Hotel Tokyo Ginza Unique Features

Recognized by Guinness World Records as the world’s first hotel with working robots.
We offer a variety of advanced technologies to support a comfortable hotel stay at “Henn na Hotel”.

Besides humanoid robots
You can experience the latest technology such as

We promise to continue to evolve in response to the times and needs of our guests, without being bound by any one mold.

Henn na Hotel will continue to provide you with exciting services.


Reliable digital robot check-in

Guests are able to experience a futuristic hotel stay from check-in as two robots and human staff welcome you to Henn na Hotel. Robots that look just like human support guests’ check-in. Only in Ginza, guests are able to enjoy the collaboration of human staff and robots during check in.

Robots are multilingual, speaking various languages, (English, Korean, Japanese, and Chinese).
After being welcomed by human staff, guests are able to make payment, receive their room keys and head to their room automatically using the kiosk.


Clean your clothes with powerful steam technology

The LG Styler, a clothes cleaning machine is equipped in every room, where guests are available to steam wash their clothes with just one bottom.
It stretches wrinkles and reduces odor enabling you to wear clothes that is fresh as if you brought it to dry cleaning.
Please check How to Use LG Styler.


Enjoy the free Lounge all day

The Lounge service is available for guests. Breakfast starting at 6:30 A.M., guests can enjoy a fresh morning with cereal, yoghurt, fruits and bread.
During tea time, coffee, tea and cookies are provided. From 5:00 P.M. guests can make a cocktail of their own and also order beer from all over Japan with an extra charge.

For more information, please check LOUNGE page.

Google Chrome Cast

Guests are able to enjoy Youtube, Netflix, etc on a big screen through the google chromecast which enables you to experience a more intense and exciting time during your stay. Enjoy a movie theater-like experience in your room!


Rental of VR machine available

VR (Virtual Reality) machines are available for rent with an extra fee of ¥1,000 per night which guests can enjoy watching videos and play games with great reality.
Enjoy the futuristic entertainment experience.
For more information: Click for video

※Please note that there is a limited number of VR machines.


Henn na Hotel Tokyo Ginza is available for pick up spot of Tax Free Online.jp
More information about Tax Free Online (PDF)

  • For more details, please check the website
  • Pick up time: 12PM~12AM
  • Pick up place: 1st Floor counter


Electronic Kick Board Rental Port

The Electronic Kick Board, “LUUP” is available for rental service at our hotel.
You can hop on and off anywhere if it is at a designated port.
Rental service is available with a base rate of ¥50, and additional charges of ¥15 per minute is added.
※Japanese license is required.

Hotel Facilities - Common Area

  • Humanoid robot at the front desk
  • Air purification robot
  • Floor cleaning robot
  • No smoking on the premises
  • Receives parcel deliveries (Yamato Transport)
  • AED (automated external defibrillator)
  • Ice machine (1st floor)
  • Coin-operated laundry (1st floor)
  • Beverage vending machine (1st floor)
  • Amenity Corner (1st floor)